Welcome Back

How to access the Welcome Back scanner from your phone

How to scan a customer's loyalty card step by step

How to redeem a reward for a customer

Use the "Forced Points" option to automate point assignment during peak hours and reduce operational workload

What are Forced Points and how to activate them

To ensure fast and error-free use of your loyalty program scanner, we recommend following these guidelines

Best practices for using scanners

For businesses with high transaction volume or those who prefer a fixed and fast solution, you can use a USB QR reader

USB QR Reader (physical scanner)

Who scans what? — the customer QR and the business QR are different

The scanner gives an error — how to fix it step by step

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Understand how to setup scanners for your team

Scanners

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