Welcome Back

Learn how to create a scanner in Welcome Back to track stamps and deliver rewards across multiple locations. Step-by-step guide.

How to create a scanner

How to access the Welcome Back scanner from your phone

How to scan a customer's loyalty card step by step

How to redeem a reward for a customer

Use the "Forced Points" option to automate point assignment during peak hours and reduce operational workload

What are Forced Points and how to activate them

Learn how to quickly and easily use the Welcome Back scanner.

How to use the scanner to add points and redeem rewards

To ensure fast and error-free use of your loyalty program scanner, we recommend following these guidelines

Best practices for using scanners

For businesses with high transaction volume or those who prefer a fixed and fast solution, you can use a USB QR reader

USB QR Reader (physical scanner)

Manage Who Can Perform Loyalty Card Transactions

The Scanners

Who scans what? — the customer QR and the business QR are different

The scanner gives an error — how to fix it step by step

Ander de la Hoz

Seba de Welcome Back

Cristian Rodriguez

Understand how to setup scanners for your team

Scanners

Iniciar Sesión

Crear Cuenta

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