The Dashboard Home screen shows the most important indicators of your loyalty program in real time. Here's a guide to understanding each one.
Active customers: how many people have your card and have interacted recently. New enrollments: how many new customers joined this week or month. Points issued: the total points you awarded in the period. Rewards redeemed: how many times customers used their rewards.
A good sign of program health is a high redemption rate — it means customers are reaching their rewards and coming back to use them. If it's very low, consider lowering the points threshold needed to redeem.
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