I can't see the Show module (Digital Menu) in my account — how to fix it
You're on the Grow plan or higher but can't see the Show module (Digital Menu, Landing Page, or Campaigns) in your dashboard? Here's how to fix it.
Step 1 — Check your current plan
Log into app.welcomeback.io
Go to Settings → Plan and billing
Confirm that your active plan is Grow, Pro, or higher
The Show module (which includes Digital Menu, Landing Page, and QR) is only available on the Grow plan and above. If you're on Return, you'll need to upgrade.
Step 2 — Check if the module is enabled
If your plan is Grow or higher and you still don't see Show in the sidebar:
Log out and log back in — sometimes after a plan change, a new login is needed for the modules to appear
Try from a different browser or an incognito window
If you're using the app from your phone, try from a computer as well
Step 3 — If it still doesn't appear
If after checking your plan and logging back in the module is still missing:
Write to us in this chat with the following information:
Your business name
Your current plan (you can see it in Settings → Plan)
What device and browser you're accessing from
Our team will review your account and enable the module manually if needed. We usually resolve this within 24 hours.
What does the Show module include?
Smart Menu — your digital menu with categories, products, and modifiers
Landing Page — a web page for your business with your menu, social media, and more
QR and URL — QR codes and direct links to share your menu
Have more questions? Send us a message in this chat and we'll help you out.