Touchpoints let you generate custom QR codes for different areas of your business. Each QR is linked to a specific URL and gives you detailed analytics on who scans it, when, and where from.
What is it for?
Touchpoints help you separate and measure your business traffic with precision. For example:
Digital menu by table — Create a different QR for each table and see which ones get the most activity.
Loyalty card — Generate one QR for your entrance poster, another for your Instagram, and another for a printed flyer. That way you know where your customers are coming from.
Landing page — Share your Welcome Back page with a specific QR per channel.
Custom links — Create a QR that leads to your reservations page, a promotion, or any external link. Perfect for measuring the performance of specific campaigns or ads.
Touchpoint types
When creating one, you'll choose from these types:
Type | When to use it |
Tables | One QR for each table in your venue |
Counters | For bars, counters, or service points |
Social | For social media like Instagram or Facebook |
Form | To capture customer data |
Custom | For anything else: reservations, promotions, ads, etc. |
How to create one
Go to the Touchpoints section in your Welcome Back dashboard.
Click "New touchpoint" in the upper right corner.
Enter a name to identify it (for example: "Table 10", "Instagram Stories", "Entrance poster").
Choose the type of touchpoint.
Select the destination link — this is where the QR takes people when they scan it.
Done. Your touchpoint is created and you can download the QR to print or share it.
Have more questions? Send us a message in this chat and we'll help you out.