Welcome to Welcome Back
This guide walks you through the initial setup step by step. Follow the recommended order and you'll have everything ready in less than an hour.
Step 1 — Set up your business profile
Start by adding your restaurant's information. Go to Settings → Business profile and complete:
Business name
Logo
Address and phone number
Opening hours
This information appears on your loyalty card and landing page.
Step 2 — Customize your loyalty card
Your card is the first thing customers see. Go to Card → Design and add:
Your business logo (PNG or JPG, transparent background recommended)
Cover or strip image
Brand colors
Once saved, the card is ready to share with customers.
Step 3 — Set up your points program
Go to Program → Settings and define:
How many points a customer earns per purchase
How many points they need to redeem a reward
What the reward is (discount, free item, etc.)
Start simple. You can adjust the rules at any time.
Step 4 — Install the scanner at your register
To log purchases and add points, you need the scanner on the device at your register. Go to Scanner → New device and follow the instructions.
The scanner works on any tablet or phone with internet access.
Step 5 — Share your card (optional: activate Show)
You're ready to start giving cards to customers. You have three ways:
QR at the register: customers scan it and add the card to their wallet
Direct link: share it via WhatsApp or social media
Landing page (Show module): if Show is active, your landing page includes a button to join the club automatically
Step 6 — Send your first email campaign
Once you have at least 10 customers with a card, try your first campaign. Go to Campaigns → New campaign and choose an occasion: welcome, birthday, or a special promotion.
Campaigns are delivered directly to the customer's email.
Setup checklist
✅ Business profile complete
✅ Loyalty card customized
✅ Points program configured
✅ Scanner installed at register
✅ First customers with cards
✅ First campaign sent
Have more questions? Send us a message in this chat and we'll help you out.