Every time a customer downloads a digital loyalty card, their information is automatically added to your CRM, giving you access to key data about their behavior, purchase history, and visits.
What you can see in the Customer Database
All customers who have downloaded your card
Sorted automatically by most recent visit
Points balance per customer
Complete transaction history
Enrollment date and device type
Customer level (New, Regular, VIP)
How to search and filter
Use the search bar to find a customer by name, email, or phone number. You can also filter by level, enrollment date, points range, or activity status to create targeted lists for campaigns.
Manual adjustments
From any customer's profile, you can manually adjust their points balance (with a reason log), activate or deactivate their card, or view the complete points ledger for full transparency.
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